As an avid gamer in my younger days, I’m no stranger to macro software. Take eight steps forward, use a skill, take another either steps forward, use that skill again, back in the late 90’s and early 2000’s building a character in Ultima Online was a real pain without a little automation, trouble is that it was always a bit of a nightmare to get setup.
Fast forward 20 years and Robotic Process Automation (RPA) is all the rage, from enterprise grade services such as Blue Prism or UI Path automating business processes that are repetitive in small, medium and large businesses, right the way down to desktop based workers that can perform tasks for a single person with a small business, they are easy to setup and configure, will follow instructions to the letter and will work 24 hours a day, 7 days a week.
Mainstream Process Automation
Lets start by talking about automation, and why businesses are suddenly clambering to implement their own process automation services to tackle the ever increasing workload of always available services. No surprise here, the internet has made tiny, small, medium and large businesses accessible 24/7,
. I usually start by presenting a few automation facts as part of any conversation I have around automation or where a streamlined business process can save an organisation money.

When selling the concept of an automation service i’ve found that it’s important to target two key areas, fi

Back in early 2021 I was fortunate enough to be given the opportunity to form a new RPA team after inheriting a 5 worker Blue Prism RPA environment and I instantly became fascinated with the opportunity that the technology could present to our very process driven organisation. I’ve always loved playing around with new technology and once I got past the ‘Look at that! It’s doing stuff on the screen!’ phase I was hooked.